Kind words
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Our therapists went from dreading their notes to barely mentioning them. That is the best praise a design team can hope for.
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I stopped keeping a paper diary the week the new Clipbook went live, and I have not missed it once.
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Odelle explained a very tricky product to people who had never seen it before, and made it look easy.
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Seven stakeholders signed one page. I did not think we would get there in under a year.
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Handover notes that engineers actually read. That alone saved us a month.
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Clear on priorities, kind in reviews and never precious about ideas. A joy to share a backlog with.
Let's talk
I do my best work on knotty problems, with people who are generous with what they know. If that sounds like your project, I would love to hear about it.